Digital entrepreneurship, detailed data, 2023

Almost half of enterprises with a very low digital intensity index

In 2023, 52% of enterprises with at least 10 employees and self-employed reached at least the basic level of digital intensity: they have a low, a high or a very high digital intensity index. Among small and medium-sized enterprises (SME), half of them reached it. The goal of the European Digital Decade and Slovenia is more than 90% of such SME by 2030.

The largest share of enterprises (48%) had a very low digital intensity index, 29% low, 18% high and 5% very high digital intensity index. Among small enterprises, the majority had a very low digital intensity index (54%), among medium-sized low (35%) and among large high digital intensity index (43%).



In manufacturing activities, 62% of enterprises had a very low and in service activities 34% very low and the same share low digital intensity index.

The rate of digitisation is monitored with 12 indicators used to monitor the use of ICT in enterprises in an individual year. According to the usage and extent of the usage of information communication technologies (ICT), enterprises are classified into four groups.

Almost a third of enterprises with a profile on at least two types of social media

In 2023, the rate of digitisation was calculated on the basis of the following indicators:

• More than half of employees and self-employed have access to the Internet for business purposes – 55% of enterprises, the same as in 2022.
• Enterprise uses artificial intelligence technologies – 11% of enterprises: 9% of small, 17% of medium-sized and 53% of large enterprises.
• Maximum contracted download speed of the fastest fixed Internet connection is at least 30 Mbit/s – 83% of enterprises, the same as in 2022.
• Data analytics is performed by the enterprise's own employees or by an external provider – 19% of enterprises.
• Enterprise buys cloud computing services – 40% of enterprises: 35% of small, 59% of medium-sized and 86% of large enterprises.
• Enterprise purchases sophisticated or intermediate cloud computing services – 36% of enterprises: 31% of small, 53% of medium-sized and 75% of large enterprises. These services are: security software applications over the cloud (29%), finance or accounting software applications (19%), hosting the enterprise database (18%), purchase of software package ERP over the cloud (10%), computing platform providing a hosted environment for application development, testing or deployment (e.g. reusable software modules, application programming interfaces – APIs) (10%) and customer relationship management (CRM) over the cloud (8%).
• Enterprise uses social media (has a profile) – 57% of enterprises: 52% of small, 76% of medium-sized and 92% of large enterprises. Enterprises with a social media profile use these most often for the development of the enterprise's image or for market goods or services (88%) and 53% for recruitment of employees.
• Enterprise uses two or more types of social media (has a profile) – 32% of enterprises: 27% of small, 49% of medium-sized and 79% of large enterprises.
• Enterprise uses software solution ERP (Enterprise resource planning) – 37% of enterprises: 30% of small, 64% of medium-sized and 95% of large enterprises.
• Enterprise uses software for managing information about customers (CRM – Customer Relationship Management) – 20% of enterprises: 16% of small, 34% of medium-sized and 61% of large enterprises.
• Enterprise generated at least 1% of its turnover in the previous year via computer networks – with orders via websites or via electronic data interchange (EDI) – in 2023 there were 18% of such enterprises (in 2022: 20%).
• Enterprise generated more than 1% of its turnover via web sales and more than 10% of its web sales to private customers – in 2023 there were 8% of such enterprises (in 2022: 9%).

Two thirds of enterprises hampered by problems in digital transformation of business

66% of enterprises with 10 or more employees and self-employed are hampered by problems in digital transformation of business (in 2022: 58%): 65% of small, 71% of medium-sized and 81% of large enterprises. In digital transformation, the use of technologies changes the enterprise’s business operations and can enable cost reduction, increased productivity, etc.

In 2023, too, the most common problem that hampered digital transformation was lack of relevant staff or knowledge – 41% (in 2022: 36%): 40% of small, 46% of medium-sized and 54% of large enterprises. 37% were hampered by lack of financial resources (in 2022: 31%). In 32% of enterprises it is not possible to quickly adjust management or business processes in enterprises, e.g. quick experimentation with the usage of digital technologies. Half of enterprises stated that digital transformation is not essential for the successful performance of the enterprise (in 2022: 43%).

Tables with the latest data, including by cohesion regions, are available in the SiStat Database.